Terms of Service and Data Protection Agreement

1. Scope of service

OneChildCareRegistry provides secure intermediary infrastructure for families seeking childcare and licensed or authorized childcare providers. The platform supports childcare discovery, family interest signals, provider onboarding, waitlist workflows, vacancy information, offer workflows, and related account notifications.

OneChildCareRegistry does not operate childcare facilities and does not provide childcare services directly.

2. Privacy and data protection promise

We take privacy seriously. OneChildCareRegistry will never sell, lease, rent, trade, or distribute personal information to third-party advertisers, data brokers, or commercial entities.

Personal information includes information that can identify a parent, guardian, child, family, or provider contact, including names, dates of birth, home addresses, phone numbers, email addresses, and similar account or profile details.

Personal information is handled using encrypted transport, managed cloud protections, and access controls. Provider visibility is scoped to the workflows a family participates in. A daycare provider may see the basic family and child details needed to operate that provider's own waitlist, placement, intake, and related communication workflows.

3. Limited permitted disclosures

OneChildCareRegistry may disclose personal information only where needed to operate the platform, support a family's selected waitlist or provider workflow, comply with law, protect the platform, or respond to a valid legal obligation.

When a family joins or applies to a specific childcare provider's waitlist, the platform may share necessary registration and waitlist details with that selected provider so the provider can operate the waitlist and communicate about childcare availability.

4. Anonymous trend and planning data

OneChildCareRegistry may compile and share high-level, anonymized, aggregate trends with municipal, provincial, federal, or public planning bodies. For example, aggregate demand, regional waitlist pressure, or high-level childcare capacity trends may help inform where more childcare spaces are needed.

These reports must not include personal information and must not be designed to identify a specific parent, child, family, or household. We will never sell personal information.

5. Communications and anti-spam rules

Platform communications are limited to account, verification, support, waitlist, vacancy, offer, provider onboarding, and related operational messages. Users may not harvest email addresses, phone numbers, or profile details from the platform for marketing, unrelated solicitation, resale, or external business use.

Provider users may contact families only for genuine childcare availability, intake, enrollment, waitlist, or operational verification purposes connected to that provider's relationship with the family. Provider users may not use family contact details obtained through the platform for unrelated newsletters, external marketing, cross-selling, or other secondary solicitations unless they have separate, lawful consent.

6. Acceptable use and profile accuracy

Users must provide accurate, authentic, and non-fraudulent account, profile, waitlist, vacancy, and provider information. Duplicate profiles, mock applications, false provider claims, abusive access, scraping, or attempts to artificially manipulate waitlists or demand signals are prohibited.

OneChildCareRegistry may suspend, restrict, or terminate access when we reasonably believe a user has violated these terms, harmed the platform, misused data, or created risk for families or providers.

7. Limitation of liability and disclaimers

OneChildCareRegistry provides a matching, registry, waitlist, and communication framework "as is" and "as available." We do not operate childcare facilities and do not guarantee a childcare placement, daycare quality, safety record, licensing status, provider conduct, or availability of any specific spot.

Families remain responsible for evaluating childcare providers, touring facilities, checking licensing or government records, reviewing policies, and making enrollment decisions. To the maximum extent permitted by law, OneChildCareRegistry is not liable for disputes, incidents, damages, or claims arising from childcare services, physical daycare operations, or provider actions outside the platform.

8. Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada applicable in British Columbia. Legal actions relating to these terms must be brought in the courts of British Columbia, unless applicable law requires otherwise.

9. Fee structure

Family access is free. Families, parents, and guardians do not pay to create an account, browse daycares, show interest, or submit core waitlist information through OneChildCareRegistry.

Provider accounts are currently offered free of charge during the founding provider and introductory launch phase. Any provider account registered during this launch phase will incur no platform subscription fees or matching charges for a minimum of twelve consecutive months from verification.

After any free launch period, no provider will be automatically billed. Any future paid provider tier, fee, or premium feature will require explicit opt-in and a separate billing agreement.

10. Contact

For questions about these terms, data protection, privacy, or data removal rights under Canadian privacy laws, contact [email protected].